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Kudos Super Clean & Disinfecting LLC
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Residential/House Cleaning
Zerorez Carpet Cleaning Columbia SC
Move-In/Move-Out CleaningCarpet & Upholstery CleaningEco-Friendly/Green CleaningResidential/House Cleaning
Google-verified2,931 Google reviews
- Location
- Midtown - Downtown, Columbia
- Services
- Move-In/Move-Out Cleaning, Carpet & Upholstery Cleaning, Eco-Friendly/Green Cleaning
- Reviews
- 2931
- Ranking
- #28 in Move-In/Move-Out Cleaning
- Best for
- homeowners with older, stained carpet and pet damage seeking durable results
Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.
What do customers say?
Zerorez delivers consistent, professional carpet cleaning with named technicians who explain their work and arrive on schedule. Most jobs tackle stubborn stains and leave homes smelling fresh. The few drawbacks: one documented no-show cost a customer hours, pet odor treatments sometimes disappoint, and occasional rushed work leaves untreated spots or tracked-in mud.
Their Platinum Carpet and Rug Institute certification aligns with reliable results. Customers note the technicians Grant, Jonathan G., Devin, Austin, Chris, and BJ particularly for politeness and care. Older carpet may not restore to factory condition, and urine odor treatments don't always prevent dogs from re-marking spots. Price sits in the middle range for the market.
Praised for
- professional technicians by name
- thorough stain removal
- friendly and courteous staff
- quick and efficient service
- carpets stay clean longer
Watch-outs
- no-show appointment
- pet odor treatment ineffective
- uneven cleaning results on older carpet
- fast service sometimes rushed
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-staffprofessional-appearanceresponsive-customer-servicemissed-spotsno-show
Best for: homeowners with older, stained carpet and pet damage seeking durable results
Think twice if: pet owners relying on odor treatment alone; customers who prioritize lowest price over process
What stands out?
- Platinum Certified by Carpet and Rug Institute
- named technicians known for politeness and thoroughness
- carpets stay cleaner longer after treatment
- serves expanded Midlands area including Lexington and Irmo
Worth knowing
- Technicians named include Grant, Jonathan G., Devin, Austin, Chris, and BJ
- Pet odor treatment available but one reviewer noted it did not prevent dog re-marking
- Platinum Certified by the Carpet and Rug Institute
- Warranty mentioned in at least one appointment
- No-show documented (12-3pm appointment, customer waited 3 hours)
What reviews say by service
- Carpet & Upholstery Cleaning
- Stains lift well; older carpet may not reach factory condition; pet odor treatment sometimes ineffective at preventing re-marking
- Move-In/Move-Out Cleaning
- One customer used for move-in cleaning and appreciated squeeze-in scheduling; another used for move-out but wished for deeper pre-sale results
- Residential/House Cleaning
- Technicians thorough on most jobs; rare instances of missed closets or uneven results on heavily soiled carpet
- Eco-Friendly/Green Cleaning
- Website claims Zerorez system; no specific praise or complaint in reviews about environmental products or methods
How it compares
- Rated 4.8 against a 4.74 average across the 72 carpet & upholstery cleaning businesses listed here.
- Has more Google reviews than 100% of the businesses in this directory.
How the score was calculated
How We Rank Star rating 87
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
2716
4
113
3
28
2
18
1
56
Frequently asked questions
- How fast can Zerorez fit me in?
- One customer noted they were squeezed into a tight schedule to meet a deadline, suggesting same-week or urgent appointments are sometimes available. Confirm availability when booking.
- What should I expect for very old carpet?
- Reviewers with 5-20 year old carpet report good results and fresh-smelling homes, but not factory-new condition. Stain removal is strong; overall appearance improves significantly.
- Do technicians explain the work?
- Multiple reviews note technicians explain the service upfront, including warranty details and what to expect during and after cleaning.
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