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Desert Steam Carpet Cleaning

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 210 Google reviews · How we rank ›

4.9(210) 73 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Move-In/Move-Out CleaningCarpet & Upholstery CleaningResidential/House Cleaning

Google-verified210 Google reviews["over 20 years", "since 1997"]

Desert Steam Carpet Cleaning
Location
Midtown - Downtown, Columbia
Services
Move-In/Move-Out Cleaning, Carpet & Upholstery Cleaning, Residential/House Cleaning
Reviews
210
Ranking
#44 in Move-In/Move-Out Cleaning
Best for
Homeowners with neglected or stained carpet needing quick, affordable restoration.

Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.

What do customers say?

Brett at Desert Steam transforms grimy carpets to like-new condition and answers urgent calls same-day. One complaint about alleged payment pressure; 98% five-star reviews emphasize his professionalism, friendliness, and straightforward pricing.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • responsive owner Brett
  • transforms dirty carpet like new
  • professional courteous staff
  • competitive pricing
  • same-day or quick service
Watch-outs
  • payment method pressure
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-stafffair-pricingprofessional-appearanceresponsive-customer-service
Best for: Homeowners with neglected or stained carpet needing quick, affordable restoration.
Think twice if: One review alleged payment pressure and falsely claiming card failure; verify payment terms before booking.

What stands out?

  • owner Brett available for emergency calls
  • delivers visible transformation on neglected carpet
  • transparent upfront pricing with no hidden fees
  • flexible same-day scheduling

Worth knowing

  • Owner Brett frequently mentioned by name and praised for hands-on work, communication, and willingness to take rush jobs
  • Staff member noted as particularly skilled on heavily soiled carpet
  • Scotch Guard protectant offered as add-on after cleaning
  • Reported speed: 6 rooms plus stairs cleaned in 1 hour 30 minutes
  • Known to stay extra time on problem areas like paint stains without upcharge

What reviews say by service

Carpet & Upholstery Cleaning
Reviewers repeatedly credit Brett with restoring badly stained or aged carpet and upholstery; many compare results to brand new.
Move-In/Move-Out Cleaning
At least one reviewer used the service after moving to a new home and praised the same-day availability and extra care with problem areas like paint stains.
Residential/House Cleaning
Multiple reviews confirm residential service across multi-room homes; staff noted for professionalism and courtesy during in-home visits.

How it compares

  • Rated 4.9 against a 4.74 average across the 72 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 92
Review volume 100
Review recency 0
Review sentiment 63
Profile completeness 100
Verification 30

Rating breakdown

5
206
4
0
3
1
2
1
1
2

Frequently asked questions

Can Brett come the same day or on short notice?
Yes. Multiple reviews confirm same-day service and accepting rush requests even after hours.
What does the carpet cleaning include?
Their website lists $45 per room, $15 per hallway. Scotch Guard protectant is available as an add-on. Quotes provided upfront with no hidden fees.
Does Brett handle problem stains like paint or pet damage?
Yes. Reviews mention him removing paint stains and offering pet odor and spot removal, sometimes staying longer on difficult areas.
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Last updated 2026-08-17