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Core details are sourced from this business's Google Business Profile (checked 2026-08-17).
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Nearly all appointments result in visibly transformed carpets and strong customer loyalty. One documented no-show and scheduling miscommunication stand apart in an otherwise consistent track record of same-day turnarounds and stain removal that reviewers say rivals or beats competitors.
One five-star review praises the crew's punctuality, professionalism, and affordable rates, noting the house looked exceptionally clean after the service.
Five-star reviewers praise Carolyn and other staff for careful, thorough work and professionalism. However, two detailed one-star complaints describe late arrivals (20-40 minutes past windows, then hours more), incomplete move-out cleanings, and poor follow-up-including a supervisor allegedly calling a customer a racial slur when raising concerns about unfinished work.
Last updated 2026-08-17