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Eliteness Cleaning Maid Service of Columbia

Updated 2026-07-17 · 2,466 reviewed · 269 listed · Scored from 10 Google reviews · How we rank ›

4.2(10) 53 low data composite score See reviews on Google ✓ Google-verified
Residential/House CleaningDeep Cleaning & Post-Construction CleanupMove-In/Move-Out CleaningCommercial/Office Cleaning

Google-verified10 Google reviews

Eliteness Cleaning Maid Service of Columbia
Services
Residential/House Cleaning, Deep Cleaning & Post-Construction Cleanup, Move-In/Move-Out Cleaning
Reviews
10

What recent reviews say

Five-star reviewers praise Carolyn and other staff for careful, thorough work and professionalism. However, two detailed one-star complaints describe late arrivals (20-40 minutes past windows, then hours more), incomplete move-out cleanings, and poor follow-up-including a supervisor allegedly calling a customer a racial slur when raising concerns about unfinished work.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Notable pattern: five positive reviews from 2 years ago (Carolyn and general praise), but two detailed one-star complaints from 3 years ago. The older complaints describe systemic issues (late arrival, incomplete work, unresponsive follow-up, alleged racial slur). No recent complaints shown, though limited recent review count prevents strong trend assessment.

Praised for
  • thorough attention to detail
  • reliable staff when on form
  • professional demeanor
  • transforms kitchens effectively
Watch-outs
  • chronic late arrival and no-shows
  • incomplete work on move-out cleans
  • inconsistent quality across team members
  • poor response to complaints and disrespectful language
thorough-cleaningtrustworthy-staffattention-to-detailfriendly-stafflate-arrivalno-showpoor-communicationmissed-spots
Best for: Homeowners seeking detailed interior cleans when experienced staff are assigned.
Think twice if: Move-out cleans or time-sensitive jobs; late arrivals and inconsistent follow-up reported on initial visits.

Strengths

  • Named staff (Carolyn, Krista, Tony) praised for detail work
  • Offers specialized services: Airbnb turnover, property management, linen and supply restocking

Worth knowing

  • Carolyn named by multiple reviewers for thorough, professional work
  • Krista praised for detail-oriented approach
  • Move-out cleans documented as incomplete: vacuuming, baseboards, blinds, ceiling fans, mirrors left unfinished on first visits
  • Two one-star reviews from 3 years ago describe 20-40 minute delays within arrival windows, then 2-hour rescheduling delays
  • Supervisor allegedly used racial slur when customer disputed billing after incomplete work

What reviews say by service

Residential/House Cleaning
Praised for detail when quality staff assigned; kitchen transformations noted.
Move-In/Move-Out Cleaning
Two reviews report incomplete initial work (missed vacuuming, baseboards, fans, mirrors) and chronic late arrivals with poor follow-up.
Commercial/Office Cleaning
No review detail.
Deep Cleaning & Post-Construction Cleanup
No review detail.

How it compares

  • Rated 4.2 against a 4.8 average across the 147 residential/house cleaning businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

How we scored this

How We Rank
Star rating 74
Review volume 45
Review recency 0
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
8
4
0
3
0
2
0
1
2

Common questions

Are your staff background checked?
The business states all cleaners are background checked, bonded, and insured.
What areas do you serve?
Their website lists Columbia, Charleston, Greenville, Lake Carolina, Myrtle Beach, Spartanburg in SC, plus Birmingham and Huntsville in AL.
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Last updated 2026-07-17