Columbia Cleaning Service Guide
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Sincerely Yours, Inc.

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 110 Google reviews · How we rank ›

4.9(110) 89 composite score See reviews on Google ✓ Google-verified
Carpet & Upholstery Cleaning

Google-verified110 Google reviewssince 1959

Sincerely Yours, Inc.
Location
Columbia
Service
Carpet & Upholstery Cleaning
Reviews
110
Ranking
#7 in Carpet & Upholstery Cleaning
Best for
Homeowners with water damage emergencies or neglected carpets needing expert restoration.

Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.

What do customers say?

Staff arrive on time with the skills to restore carpets and rugs that homeowners thought were beyond saving. Water damage calls get same-day or next-day responses; technicians named Steven, Chris, Victoria, and others are repeatedly praised for professionalism and patience during emergencies.

The business handles residential and commercial carpet cleaning, upholstery, oriental rugs, and restoration work. Pick-up and delivery is available; one reviewer mentioned reasonable pricing. Named staff members earn consistent recognition across multiple reviews for courteous, efficient work.

Praised for
  • professional, reliable staff
  • quick response and same-day appointments
  • thorough cleaning on heavily soiled items
  • pick-up and delivery service
  • transparent pricing and honest assessment
Watch-outs
  • scope creep or undisclosed additional charges
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-staffresponsive-customer-serviceprofessional-appearance
Best for: Homeowners with water damage emergencies or neglected carpets needing expert restoration.
Think twice if: Get written confirmation of the full scope of work before hiring to avoid surprise charges.

What stands out?

  • same-day or next-day emergency response
  • pick-up and delivery for rugs and upholstery
  • restores heavily soiled or aged items
  • IICRC and IAQA certified staff

Worth knowing

  • Steven, Chris, Victoria, Pam (booking), Jennifer Broome, Kris Johnson, Toby, Hunter Johnson, and Jacob named across reviews for professionalism and skill
  • Pick-up and delivery service for rugs and upholstery
  • Responded in under an hour to Still Hopes Retirement Community water event
  • Free moisture damage assessment offered
  • One reviewer saved thousands avoiding carpet replacement after cleaning heavily stained carpet

What reviews say by service

Carpet & Upholstery Cleaning
Reviewers consistently report heavily soiled carpets and aged rugs restored to bright, fresh condition; outdoor cushions cleaned from dirt and bird droppings; upholstered furniture returned looking new.
Move-In/Move-Out Cleaning
Reviewer noted new home with heavily stained carpets upstairs was cleaned to avoid full replacement.

How it compares

  • Rated 4.9 against a 4.74 average across the 72 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 92
Review volume 89
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
105
4
2
3
1
2
0
1
2

Frequently asked questions

Do you offer pick-up and delivery for rugs and upholstery?
Yes. Reviewers confirm the company picks up rugs from homes and facilities and delivers them back cleaned. They also handle upholstered furniture and outdoor cushions.
How quickly can you respond to water damage?
Multiple reviewers report same-day or next-day response. One commercial account states the team arrived in under an hour for a water event.
Can heavily stained or old carpets be saved?
Yes. Reviewers describe carpets thought to be beyond repair being restored, and one customer avoided carpet replacement by using their service instead.

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Reviewers consistently credit named technicians-Dante, Cole, Tim, Armando, Teddy-for patient, meticulous work that turns a crisis into a managed process. Staff explain each step, coordinate with insurers without fuss, and often follow up days later to check progress. One reviewer noted pricing as steep but worth the outcome; across 38 reviews here, this is the only explicit pricing concern. The company handles water extraction, mold remediation, and storm cleanup, with particular praise for thoroughness after burst pipes, sewage backup, and basement floods. Customers value the attentiveness to their homes-technicians lay down paper to avoid tracking mess, seal work areas, and clean up debris. Office staff like Jeanne and Byron earn mention for calming coordination. The consistent thread: people feel their home was respected as much as the technical work was.

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Nearly all reviewers praise fast booking, on-time arrival, and effective stain and odor removal, especially for pets. Jay (the technician named most often) earns consistent credit for attention to detail and professionalism. One recent review reported stains left untouched and foreign hair on the carpet; the reviewer attributed the poor result to cut-rate pricing. Most clients book again.

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Last updated 2026-08-17