Google-verified396 Google reviews
Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.
Reviewers consistently credit named technicians-Dante, Cole, Tim, Armando, Teddy-for patient, meticulous work that turns a crisis into a managed process. Staff explain each step, coordinate with insurers without fuss, and often follow up days later to check progress. One reviewer noted pricing as steep but worth the outcome; across 38 reviews here, this is the only explicit pricing concern.
The company handles water extraction, mold remediation, and storm cleanup, with particular praise for thoroughness after burst pipes, sewage backup, and basement floods. Customers value the attentiveness to their homes-technicians lay down paper to avoid tracking mess, seal work areas, and clean up debris. Office staff like Jeanne and Byron earn mention for calming coordination. The consistent thread: people feel their home was respected as much as the technical work was.
All 17 reviews are five-star, citing staff by name (Natasha, Tonya, Chad, Chaddrick) for punctuality and careful work. One long-term customer of nearly 10 years praises equipment deep cleaning and quarterly service for restaurants; another highlights fair pricing compared to local competitors but better results.
Nearly all reviewers praise fast booking, on-time arrival, and effective stain and odor removal, especially for pets. Jay (the technician named most often) earns consistent credit for attention to detail and professionalism. One recent review reported stains left untouched and foreign hair on the carpet; the reviewer attributed the poor result to cut-rate pricing. Most clients book again.
Staff arrive on time with the skills to restore carpets and rugs that homeowners thought were beyond saving. Water damage calls get same-day or next-day responses; technicians named Steven, Chris, Victoria, and others are repeatedly praised for professionalism and patience during emergencies. The business handles residential and commercial carpet cleaning, upholstery, oriental rugs, and restoration work. Pick-up and delivery is available; one reviewer mentioned reasonable pricing. Named staff members earn consistent recognition across multiple reviews for courteous, efficient work.
Last updated 2026-08-17