Google-verified30 Google reviews2+ Years of Services
Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.
Serene Spaces earns consistent five-star reviews for thorough work and Isabella's warm, detail-focused approach. Customers praise how clean homes stay longer than competitors, the friendly communication, and how quickly they respond to booking requests.
Review evidence is limited. Marie's Cleaning Service operates in the Lexington area and advertises move-in/move-out and residential cleaning. Check their website or call directly for current pricing and availability.
Most bookings deliver clean homes and polite staff, with several cleaners (Ashley Vick, Tristen Watson, Michelle Dowd) earning strong individual praise for attention to detail and speed. However, quality varies by crew; some customers faced unfinished jobs, surprise billing, no-shows after complaints, or refusals to refund despite acknowledged service failures. The business's policy of offering only re-cleans (not refunds) frustrates customers who flag problems early. The company operates across multiple service areas and handles residential, move-in/move-out, and commercial work. Recent reviews note an operational relaunch with improved standards, though several complaints span the past three months, suggesting inconsistency persists. Long-term customers report satisfaction, but newer or one-time customers report higher risk of disappointment and unresolved disputes.
Angie delivers strong results on deep cleans when customers book her for ongoing work, with reviewers praising punctuality and reliability. However, one costly move-in cleaning fell short, leaving cabinets, windows, and other surfaces untouched despite the price; evidence is limited (7 reviews, mostly from 4 years ago).
Last updated 2026-08-17