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Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-08-17.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Both reviewers praise Assett for showing up reliably and keeping offices clean each morning. The business communicates clearly about what it will do and offers reasonable pricing for the quality work.
Five-star reviewers praise Carolyn and other staff for careful, thorough work and professionalism. However, two detailed one-star complaints describe late arrivals (20-40 minutes past windows, then hours more), incomplete move-out cleanings, and poor follow-up-including a supervisor allegedly calling a customer a racial slur when raising concerns about unfinished work.
Over 29 years in business, Sparkle and Shine delivers consistent, thorough cleaning across offices, retail, medical facilities, and homes. Owner Libby and her team earn trust through proactive problem-solving, fast communication, and willingness to adjust schedules on short notice.
Last updated 2026-08-17