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Two Maids & A Mop

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 123 Google reviews · How we rank ›

4.0(123) 65 composite score See reviews on Google ✓ Google-verified
Move-In/Move-Out CleaningResidential/House CleaningCarpet & Upholstery CleaningCommercial/Office CleaningWindow CleaningDeep Cleaning & Post-Construction Cleanup

Google-verified123 Google reviewsover 20 years in the making

Two Maids & A Mop
Services
Move-In/Move-Out Cleaning, Residential/House Cleaning, Carpet & Upholstery Cleaning
Reviews
123
Ranking
#46 in Move-In/Move-Out Cleaning
Best for
customers with straightforward homes who value friendly service and don't require perfectionist attention to detail.

Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.

What do customers say?

Two Maids delivers solid results for many customers, with teams arriving punctually, cleaning thoroughly, and treating homes with care. However, a significant segment reports incomplete work (missed rooms, floors, bathrooms), late arrivals or no-shows, and frustration when contacting the office about problems. Some paid despite poor service or failed appointments, then struggled to reach management for resolution.

Praised for
  • efficient and on-time
  • thorough cleaning
  • friendly and professional staff
  • easy to schedule
Watch-outs
  • missed spots and incomplete work
  • late arrivals and no-shows
  • poor communication and unresponsive after issues
  • charged before service or despite no-show
  • lack of accountability for problems
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-staffmissed-spotslate-arrivalno-showpoor-communication
Best for: customers with straightforward homes who value friendly service and don't require perfectionist attention to detail.
Think twice if: recurring issues with missed areas, incomplete service, and difficulty reaching the office to resolve complaints before next appointment.

What stands out?

  • easy online scheduling and text communication
  • named staff members known for consistency
  • willing to re-clean when issues are reported
  • flexible payment options (cash, check, Venmo, Cash App)

Worth knowing

  • Named technicians praised for consistency: Carl, Natalie, Lexi, Dynasty, Essence
  • Office manager Cassidy White mentioned in multiple interactions, some positive and some regarding refund requests
  • Recurring cleaning packages available; some customers report consistent month-to-month results
  • Charges processed immediately (before or upon completion), not after inspection
  • Re-clean offers made in some dispute cases but follow-through reportedly inconsistent

What reviews say by service

Residential/House Cleaning
Regular clients praise thorough results and friendly staff; recurring customers report consistency over many months; others report missed rooms and poor attention to corners/details.
Move-In/Move-Out Cleaning
Mixed: praised for complete preparation of homes; also criticized for incomplete work (upstairs untouched, laundry room skipped), broken fixtures, and no-show charged anyway.
Deep Cleaning & Post-Construction Cleanup
Positive reviews mention sparkling results; negative reviews report minimal evidence of deep cleaning despite full-day visits and premium pricing.
Commercial/Office Cleaning
Office cleaning praised for professional, thorough work and pleasant appearance and smell.
Window Cleaning
No detailed review evidence.

How it compares

  • Rated 4 against a 4.76 average across the 170 residential/house cleaning businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 42
Review volume 91
Review recency 100
Review sentiment 45
Profile completeness 75
Verification 30

Rating breakdown

5
85
4
5
3
3
2
2
1
28

Frequently asked questions

What areas do you serve?
Columbia, West Columbia, Lexington, Irmo, Chapin, Batesburg, Leesville, and Gilbert, according to their website.
How do I schedule and pay?
Online scheduling and text communication; they accept cash, check, Venmo, and Cash App. Payment is charged promptly, often before service completion.
Do you offer recurring cleaning?
Yes; recurring cleaning packages are available and some customers report consistent month-to-month results.
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Last updated 2026-08-17