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The Cleaning Authority - West Columbia

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 337 Google reviews · How we rank ›

4.8(337) 90 composite score See reviews on Google ✓ Google-verified
Move-In/Move-Out CleaningResidential/House CleaningCarpet & Upholstery CleaningCommercial/Office CleaningEco-Friendly/Green CleaningDeep Cleaning & Post-Construction CleanupPressure Washing & Exterior Cleaning

Google-verified337 Google reviews

The Cleaning Authority - West Columbia
Location
Columbia
Services
Move-In/Move-Out Cleaning, Residential/House Cleaning, Carpet & Upholstery Cleaning
Reviews
337
Ranking
#24 in Move-In/Move-Out Cleaning
Best for
Busy professionals, post-surgery recovery, or families wanting recurring thorough cleaning with familiar staff.

Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.

What do customers say?

From day one, families and professionals across West Columbia consistently describe The Cleaning Authority's teams as thorough, detail-oriented, and genuinely pleasant to have in their homes. Staff like Caitlin, Kait, Maria, and Brandie earn repeated praise for leaving houses sparkling while respecting homeowner preferences.

One-time deep cleans, regular housekeeping, and move-in services form the core. A surgeon-recovery client calls them "worth every penny," and a perfectionist gives them high marks. The rare complaint involves a missed room. Open seven days, bonded and insured, and serving Blythewood through Downtown Columbia.

Praised for
  • thorough cleaning
  • friendly and personable staff
  • attention to detail
  • efficient and reliable
  • professional execution
Watch-outs
  • occasional missed areas
thorough-cleaningtrustworthy-staffattention-to-detailfriendly-staffreliable-schedulingconsistent-qualityprofessional-appearance
Best for: Busy professionals, post-surgery recovery, or families wanting recurring thorough cleaning with familiar staff.
Think twice if: Very rare, but occasional missed spaces have been reported by prior clients.

What stands out?

  • Named staff return regularly and build client relationships
  • visible owner quality-check during service
  • tailors work to homeowner preferences
  • thorough deep cleans and one-time services

Worth knowing

  • Named returning staff include Caitlin, Kait, Ashley, Shay, Taylor, Liz, Maria, Kamryn, Brandie, Wanda, and Alexia
  • owner performs quality checks during service
  • staff work around obstacles like dogs and work-from-home schedules without complaint
  • recover clients report high satisfaction

What reviews say by service

Residential/House Cleaning
Deep cleans and regular housekeeping leave homes sparkling; staff respect homeowner preferences.
Move-In/Move-Out Cleaning
First-day move-in deep cleans described as thorough and complete.
Deep Cleaning & Post-Construction Cleanup
Post-construction deep cleans explicitly praised as exceptional.

How it compares

  • Rated 4.8 against a 4.76 average across the 170 residential/house cleaning businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 87
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
309
4
12
3
4
2
1
1
11

Frequently asked questions

Do they offer one-time deep cleans or just regular service?
Both. Reviews mention initial deep cleans of kitchens and bathrooms, plus regular recurring visits and move-in services.
Will the same team come each time?
Named staff like Caitlin, Maria, and Brandie appear in multiple reviews, suggesting teams often return to the same clients.
Are they available seven days a week?
Yes, the business publishes opening hours for seven days.
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Last updated 2026-08-17