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Stēmco Carpet Cleaning

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 83 Google reviews · How we rank ›

4.9(83) 86 composite score See reviews on Google ✓ Google-verified
Carpet & Upholstery Cleaning

Google-verified83 Google reviews

Stēmco Carpet Cleaning
Location
Lexington
Service
Carpet & Upholstery Cleaning
Reviews
83
Ranking
#2 in Carpet & Upholstery Cleaning
Best for
Pet owners needing emergency stain removal and families seeking reliable repeat service.

Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.

What do customers say?

Most customers experience same-day or next-day bookings with technicians who arrive on time and finish quickly, removing stubborn pet stains, furniture damage, and heavy wear without chemical smell. Named staff-Josh, Shane, Jalen, Triston, Noah, Elliot, Mike, John Stewart-consistently earn praise for professionalism and thoroughness, with office staff known for responsiveness; two isolated negative reviews cite cleanup issues, but 98% of reviews are five-star and many customers return year after year.

Praised for
  • skilled technicians by name
  • fast response and scheduling
  • friendly and professional staff
  • heavy soils and pet stains handled well
Watch-outs
  • cleanup negligence after service
  • lack of context in isolated complaints
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-stafffair-pricingprofessional-appearanceresponsive-customer-service
Best for: Pet owners needing emergency stain removal and families seeking reliable repeat service.
Think twice if: Two customers reported post-service cleanup oversights; verify scope of work before booking.

What stands out?

  • Same-day or next-day availability
  • EPA Safer Choice products
  • Named technicians with 5-year+ loyalty
  • Specialized stain and water removal

Worth knowing

  • Named technicians: Josh, Shane, Jalen, Triston, Noah, Elliot, Mike, John Stewart
  • Pet stain and odor removal praised for stubborn cases
  • Carpet stretching, seam repair, and patching offered
  • Water removal for emergencies
  • Office contact: Nikki (phone/text scheduling)
  • Website messaging and text booking available
  • No chemical smell reported

What reviews say by service

Carpet & Upholstery Cleaning
Customers report stubborn pet and paint stains removed completely; furniture looks brand new after service.
Move-In/Move-Out Cleaning
Fast turnaround praised for move-damage cleanup; one customer reported rug and sofa looked better than move-in condition.

How it compares

  • Rated 4.9 against a 4.74 average across the 72 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 91
Review volume 84
Review recency 100
Review sentiment 68
Profile completeness 100
Verification 30

Rating breakdown

5
81
4
0
3
0
2
0
1
2

Frequently asked questions

How quickly can you schedule a cleaning?
Same-day or next-day availability is common; book via website messaging or text. One customer had carpets cleaned before returning from work.
Do you use chemical-heavy products?
Their website states they use EPA Safer Choice products with no chemical smell, suitable for homes with pets.
Can you repair carpet patches and stretching?
Yes; services include carpet stretching, seam repair, and patch work that reviewers say look invisible after completion.
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Last updated 2026-08-17