Google-verified122 Google reviews
Oxi Fresh delivers consistently strong carpet cleaning with non-toxic products and same-day drying. Technician Todd appears in dozens of reviews for punctuality, thoroughness, and professional manner; many customers return yearly or have used the service for multiple years without complaint.
Long-established firm with owners who can impress, but recent office clients report recurring oversights: staff lacking access codes cause workflow disruptions, and common areas and targeted spots go unfinished without written reminders.
Reviewers consistently report arriving on time, thorough cleaning that restores carpets and upholstery to near-new condition, and professional staff who explain their work. Owner Austin shows up, listens carefully, and answers questions beforehand. One incident 7 years ago: a data-entry error caused a no-show, though the company offered a discount. The business earned strong loyalty across residential and commercial work, with particular praise for handling pet stains and pressure washing houses to look "brand new."
Reviewers consistently report exceptional results across repeat visits, with particular praise for Lavetta's attention to every corner and her reliability. Deep cleans and carpet work impress, communication is responsive, and customers value dealing directly with the business rather than a call center-many become long-term clients within weeks.
Last updated 2026-07-17