46 low data
Building Cleaning and maintenance
5.0(2)✓ Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Residential/House Cleaning
M & M Cleaning Services
Deep Cleaning & Post-Construction CleanupResidential/House Cleaning
12 Google reviews
- Location
- Columbia
- Services
- Deep Cleaning & Post-Construction Cleanup, Residential/House Cleaning
- Reviews
- 12
- Ranking
- #39 in Deep Cleaning & Post-Construction Cleanup
- Best for
- Homeowners with post-construction cleanup or deep clean needs who have existing relationships or referrals.
Core details are sourced from this business's Google Business Profile (checked 2026-08-17).
What do customers say?
Strong work when booked, but recent phone interactions have been dismissive and unprofessional. Reviewers from five years ago consistently praised Michelle and the team for meticulous cleaning and trustworthiness; current tensions suggest customer service has deteriorated significantly.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- attention to detail
- thorough work
- trustworthy staff
- professional service
Watch-outs
- rude phone manner
- hung up on callers
thorough-cleaningattention-to-detailtrustworthy-staffprofessional-appearancepoor-communication
Best for: Homeowners with post-construction cleanup or deep clean needs who have existing relationships or referrals.
Think twice if: Phone inquiries may encounter dismissiveness; holiday contact attempts have been rebuffed abruptly.
What stands out?
- meticulous attention to detail
- handles post-construction dust well
- owner-involved, relationship-focused
Worth knowing
- Owner Michelle praised by name in multiple reviews for hands-on approach
- Post-construction dust cleanup specifically mentioned as effective
- Earlier reviews note home visits with owner to build trust
- Recent one-star review cites hang-up on holiday inquiry call
What reviews say by service
- Deep Cleaning & Post-Construction Cleanup
- Praised for handling post-construction dust thoroughly; one reviewer reported excellent results after floor installation.
How it compares
- Rated 4.3 against a 4.73 average across the 63 deep cleaning & post-construction cleanup businesses listed here.
- Has more Google reviews than 57% of the businesses in this directory.
How the score was calculated
How We Rank Star rating 74
Review volume 48
Review recency 100
Review sentiment 52
Profile completeness 75
Verification 0
Rating breakdown
5
10
4
0
3
0
2
0
1
2
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