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Kleen Kare Cleaners & Laundry

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 28 Google reviews · How we rank ›

3.3(28) 60 composite score See reviews on Google
Residential/House CleaningCommercial/Office Cleaning

28 Google reviews

Kleen Kare Cleaners & Laundry
Location
West Columbia
Services
Residential/House Cleaning, Commercial/Office Cleaning
Reviews
28
Best for
Customers needing fast turnaround on standard dry cleaning and wash-and-fold laundry.

Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-08-17.

What do customers say?

Kleen Kare is a long-standing West Columbia laundry and dry cleaning business with a split personality. Longtime customers praise fast service and friendly staff, but recent reviews document ignored care labels, stained and damaged items returned without compensation, and frustrating gaps in accountability when garments go missing.

Praised for
  • friendly and helpful staff
  • fast turnaround when requested
  • long customer loyalty
  • quality dry cleaning work
Watch-outs
  • care instructions ignored or overridden
  • damaged garments (stains, staples, cut collars)
  • lost items with poor follow-up
  • price discrepancies at checkout
  • staff rudeness and unprofessionalism
friendly-staffreliable-schedulingattention-to-detailmissed-spotsdamaged-propertypoor-communication
Best for: Customers needing fast turnaround on standard dry cleaning and wash-and-fold laundry.
Think twice if: Think twice if you have delicate items or garments with non-standard care labels; the business reportedly disregards care instructions and has damaged or lost high-value pieces with poor recovery communication.

What stands out?

  • Decades of local presence
  • Can rush orders for same-day or next-day service
  • Handles specialty items like leather and suede

Worth knowing

  • Staff member Laura Anderson noted for politeness
  • Owner Miranda mentioned as positive presence
  • Cayce location mentioned separately in negative review as underperforming
  • Has rushed orders to under 24 hours for urgent needs
  • Lost pants case: customer called dozen times without resolution over two months

What reviews say by service

Residential/House Cleaning
Wash-and-fold laundry inconsistent: basic work praised, but care instructions ignored and items returned stained or damaged.
Commercial/Office Cleaning
No direct review evidence for commercial services.

How it compares

  • Rated 3.3 against a 4.76 average across the 170 residential/house cleaning businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 33
Review volume 63
Review recency 98
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
14
4
2
3
0
2
2
1
10

Frequently asked questions

How fast can dry cleaning be done?
Staff have rushed orders in under 24 hours for urgent needs; standard service takes 3 days (slower if dropped off on Saturday, as they are closed Sunday).
Do they follow care label instructions?
Multiple customers report the business disregards care tags and makes its own decisions on how to clean garments, sometimes charging higher rates for dry cleaning when the label says otherwise.
What happens if something gets lost or damaged?
One customer's lost pants went unresolved after over a month of calls; others whose garments were damaged (stains, cut collars, staple damage) report the business declined compensation.
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Last updated 2026-08-17