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Diamond Express Cleaning Service, LLC

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 6 Google reviews · How we rank ›

5.0(6) 69 low data composite score See reviews on Google ✓ Google-verified
Carpet & Upholstery CleaningResidential/House CleaningCommercial/Office Cleaning

Google-verified6 Google reviews

Diamond Express Cleaning Service, LLC
Location
Columbia
Services
Carpet & Upholstery Cleaning, Residential/House Cleaning, Commercial/Office Cleaning
Reviews
6
Ranking
#32 in Carpet & Upholstery Cleaning
Best for
homeowners and businesses wanting reliable, professional carpet cleaning with personalized service.

Core details are sourced from this business's Google Business Profile (checked 2026-08-17).

What do customers say?

Five-star reviews consistently praise Nate for arriving on time, cleaning carpets thoroughly, and offering practical advice on floor care. The business has served the same customers for over a decade.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • reliable and punctual
  • courteous and professional staff
  • expert carpet cleaning
  • same-day service available
  • knowledgeable advice
thorough-cleaningreliable-schedulingtrustworthy-stafffriendly-staffattention-to-detailprofessional-appearance
Best for: homeowners and businesses wanting reliable, professional carpet cleaning with personalized service.

What stands out?

  • consistently on-time arrival
  • same-day service option
  • long customer retention
  • practical maintenance guidance

Worth knowing

  • Owner-operator Nate has served customers since at least 2009
  • Staff remove tough stains like red juice
  • Same-day service available
  • Provides guidance on floor maintenance

What reviews say by service

Carpet & Upholstery Cleaning
Thorough removal of difficult stains; customers report superb results over 15+ years.
Commercial/Office Cleaning
Reviewers praise professional service quality though specific commercial work details are limited.

How it compares

  • Rated 5 against a 4.74 average across the 72 carpet & upholstery cleaning businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 87
Review volume 37
Review recency 82
Review sentiment 65
Profile completeness 75
Verification 0

Rating breakdown

5
6
4
0
3
0
2
0
1
0

Frequently asked questions

Can I get same-day carpet cleaning?
Yes. One customer called on a whim and received same-day service, though availability may vary.
How long has Nate been cleaning carpets?
The same customer has used Diamond Express since 2009, suggesting 15+ years of experience.
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Reviewers consistently report arriving on time, thorough cleaning that restores carpets and upholstery to near-new condition, and professional staff who explain their work. Owner Austin shows up, listens carefully, and answers questions beforehand. One incident 7 years ago: a data-entry error caused a no-show, though the company offered a discount. The business earned strong loyalty across residential and commercial work, with particular praise for handling pet stains and pressure washing houses to look "brand new."

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Best Cleaning Services of Columbia

4.1(16)✓ Google-verified

Most recent five-star reviews praise thorough work and friendly staff willing to travel beyond Columbia. However, low-rated reviews from the past six years point to incomplete move-in cleans and frustrating communication delays, creating a trust gap for prospective customers.

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Last updated 2026-08-17