Columbia Cleaning Service Guide
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CottageCare Columbia

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 154 Google reviews · How we rank ›

4.7(154) 86 composite score See reviews on Google ✓ Google-verified Publishes prices
Carpet & Upholstery CleaningResidential/House CleaningMove-In/Move-Out CleaningWindow CleaningEco-Friendly/Green CleaningDeep Cleaning & Post-Construction CleanupCommercial/Office Cleaning

Google-verified154 Google reviewsOver 30 years in business; began in the mid-1970s

CottageCare Columbia
Location
Columbia
Services
Carpet & Upholstery Cleaning, Residential/House Cleaning, Move-In/Move-Out Cleaning
Reviews
154
Best for
homeowners wanting recurring cleaning with a familiar face and reliability over five-plus years

Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.

What do customers say?

Staff clean homes to a polish that makes the difference visible immediately. Angie, Jeni, Elaine, Madison, and Sharla earn repeated mentions for attention to forgotten corners and soft touches like remembering birthdays. Scheduling flexes to fit life, and the crew brings their own tools so you don't have to. Five-year loyalty chains and rental-season bookings speak to how reliably this shows up.

That said, a few flag the price as fair but not cheap, and one household saw quality slip after early visits. The business claims over 30 years in operation and serves Columbia, Irmo, Chapin, and surrounding towns. Residential work starts at $113 according to their website.

Praised for
  • consistent quality across team
  • staff go above and beyond
  • thorough and attentive cleaning
  • reliable and trustworthy
  • friendly and personable
Watch-outs
  • service degradation after first visit
  • pricing on higher end
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-staffprofessional-appearanceconsistent-qualityresponsive-customer-serviceflexible-scheduling
Best for: homeowners wanting recurring cleaning with a familiar face and reliability over five-plus years
Think twice if: service quality can vary after the first visit; budget for mid-to-premium pricing

What stands out?

  • named staff build long-term relationships
  • brings all tools and supplies
  • flexible scheduling and responsive to changes
  • extra touches (detail work, birthday cards)

Worth knowing

  • Staff named include Angie, Jeni, Elaine, Madison, Sharla, Shanna (management)
  • Supplies and tools provided by company
  • Scheduling flexibility emphasized; changes addressed immediately
  • Multi-year contracts common (reviewer noted five years continuous since 2020)
  • Rental-season cleaning offered

What reviews say by service

Residential/House Cleaning
Staff thorough with forgotten areas and detail work; praised for efficiency and professionalism
Carpet & Upholstery Cleaning
Removed stubborn stains between shower seals; practical deep-clean capability noted
Move-In/Move-Out Cleaning
Used for rental-season turnover with flexible scheduling and reliability

How it compares

  • Rated 4.7 against a 4.76 average across the 170 residential/house cleaning businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 81
Review volume 95
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
139
4
5
3
0
2
2
1
8

Frequently asked questions

Do they bring their own cleaning products and tools?
Yes. One reviewer specifically noted this as a change from their previous cleaner and called it a game-changer.
Can they accommodate scheduling changes if I need to reschedule?
Yes. Reviewers report flexibility with scheduling and that management addresses any issues immediately.
Do the same cleaners come back each time?
Often yes. Many reviewers name specific staff members (Angie, Elaine, Jeni, Sharla) as their regular cleaners over months or years.

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Last updated 2026-08-17