25 low data
Carpet Kare
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Carpet & Upholstery CleaningCommercial/Office Cleaning
CottageCare Columbia
Carpet & Upholstery CleaningResidential/House CleaningMove-In/Move-Out CleaningCommercial/Office CleaningEco-Friendly/Green CleaningWindow CleaningDeep Cleaning & Post-Construction Cleanup
Google-verified155 Google reviewsOver 30 years in business; began in the mid-1970s
- Services
- Carpet & Upholstery Cleaning, Residential/House Cleaning, Move-In/Move-Out Cleaning
- Reviews
- 155
What recent reviews say
Five years of repeat bookings and personal notes from cleaners define the Cottage Care experience. Staff like Angie, Elaine, and Sharla earn loyalty by remembering birthdays, asking what matters to you, and treating homes as if they were their own.
The business operates across seven service areas with flexible scheduling and comes fully equipped. Rates start at $113 for residential work, and one long-term client notes you get what you pay for, reflecting consistent quality rather than the cheapest option in Columbia.
Praised for
- thorough and detailed cleaning
- trustworthy and friendly staff
- reliable and flexible scheduling
- personal touch and communication
- professional appearance and conduct
Watch-outs
- inconsistent quality after initial visit
thorough-cleaningreliable-schedulingtrustworthy-staffattention-to-detailfriendly-staffflexible-schedulingconsistent-qualityprofessional-appearanceresponsive-customer-service
Best for: Homeowners wanting a named, trusted cleaner who remembers their needs and preferences.
Think twice if: Quality can be inconsistent between visits; one reviewer reported good initial work but disappointment afterward.
Strengths
- Named staff with long tenure and personal relationships with clients
- Supplies all equipment and products; clients need not provide their own
- Flexible scheduling with rapid response to client concerns
- Consistent quality and attention to detail across repeat visits
Worth knowing
- Angie, Elaine, Sharla, Shanna, Madison, and Jenni are named cleaners praised repeatedly across years
- Clients report cleaners leave birthday cards and personal touches
- Business supplies all cleaning tools and products
- Management staff (Shanna Temple) praised for responsiveness to client concerns
- One client reports five-year relationship starting in 2020, continuing as of 2025
- Pink mold and mildew removal specifically mentioned as performed successfully
What reviews say by service
- Residential/House Cleaning
- Cleaners thorough and detail-oriented; staff arrive on time and work diligently to complete as expected.
- Carpet & Upholstery Cleaning
- Reviews mention carpet vacuuming included in residential plans but no detailed feedback on upholstery-specific work.
How it compares
- Rated 4.7 against a 4.8 average across the 147 residential/house cleaning businesses listed here.
- Has more Google reviews than 88% of the businesses in this directory.
How we scored this
How We Rank Star rating 81
Review volume 95
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
140
4
5
3
0
2
2
1
8
Common questions
- Do I need to supply cleaning products and equipment?
- No. Cottage Care brings all supplies and tools with them, a feature praised by clients who switched from other services.
- Can they work around my schedule?
- Yes. Multiple reviews praise their flexibility with scheduling, and management addresses conflicts immediately when they arise.
- Will the same person clean my home each time?
- Not guaranteed, but clients often request the same cleaner (Angie, Elaine, Sharla, or Jeni) and the business accommodates these preferences.
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