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Capital Palmetto Builders

Updated 2026-08-17 · 3,994 reviewed · 297 listed · Scored from 262 Google reviews · How we rank ›

4.8(262) 83 composite score See reviews on Google ✓ Google-verified
Window CleaningPressure Washing & Exterior CleaningMove-In/Move-Out Cleaning

Google-verified262 Google reviewsover 15 years

Capital Palmetto Builders
Location
West Columbia
Services
Window Cleaning, Pressure Washing & Exterior Cleaning, Move-In/Move-Out Cleaning
Reviews
262
Best for
homeowners with insurance claims needing expedited roof replacement

Core details are sourced from this business's Google Business Profile (checked 2026-08-17). Website-sourced details were fetched 2026-07-17.

What do customers say?

Most customers report complete jobs finished on time with thorough site cleanup and courteous crews. Several reviewers praise named technicians like Mike Baker and Eduardo for managing insurance claims smoothly. However, a consistent pattern of dissatisfaction emerges: customers who experienced leaks within 2-3 years report the company avoided callbacks and blamed weather, with some facing claims dismissal near warranty expiry.

Praised for
  • prompt on-site arrival
  • thorough cleanup after work
  • skilled named technicians
  • insurance claim navigation
Watch-outs
  • roof leaks after 2-3 years
  • poor communication on warranty claims
  • unresponsive to follow-up calls
reliable-schedulingtrustworthy-staffattention-to-detailfriendly-staffprofessional-appearancemissed-spotspoor-communicationlate-arrival
Best for: homeowners with insurance claims needing expedited roof replacement
Think twice if: roof durability and post-warranty support are concerns, given documented leak reports after 2-3 years and delayed follow-up responses

What stands out?

  • experienced insurance claim handling
  • same-day roof completion on large jobs
  • named crew supervisors track record

Worth knowing

  • Named technicians praised: Mike Baker, Eduardo 'Lalo' Navarro, Walter, Ivan, Gilberto
  • Completed 1,900-square-foot roof in single day with same-day cleanup
  • Company claims 3-year and 5-year workmanship warranties (mentioned in reviews)
  • Insurance claim management highlighted as strength
  • Multiple customers reported leaks recurred within 2-3 years; warranty expiry tied to delayed repairs

What reviews say by service

Residential/House Cleaning
Crews noted for thorough cleanup and leaving site cleaner than it started
Window Cleaning
No review text speaks to window cleaning specifically

How it compares

  • Rated 4.8 against a 4.82 average across the 81 window cleaning businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How the score was calculated

How We Rank
Star rating 86
Review volume 100
Review recency 79
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
243
4
5
3
1
2
2
1
11

Frequently asked questions

Can Capital Palmetto Builders handle my insurance roof claim?
Yes. Multiple reviewers confirm the company manages insurance paperwork and negotiates with adjusters; Mike Baker is specifically named for this expertise.
How long does a roof installation take?
One reviewer reported a 1,900-square-foot house completed in a single day (7 am to 7:30 pm, including cleanup).
What happens if my roof leaks after installation?
Reviewers report the company offers a 3-year or 5-year workmanship warranty, but customers have faced delayed responses on warranty claims and difficulty reaching the office for follow-up repairs.
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Last updated 2026-08-17